Your privacy and identity security is very important to us. The information you provide Polbooks - The Polish Bookshop with will be used in the processing of your order and to contact you when necessary in connection to your order.
We take every care to ensure the security and privacy of any information you have provided.
How We Use Information
Orders and Transactions
When you place an order with Polbooks - The Polish Bookshop we will ask for certain information to help us process your order. This includes your name, email address, shipping address, billing address and phone number. This information will be used for order processing and may also be used for security checks and fraud detection.
Financial transactions online are made through Paypal. This organisation will ask for your card information to make the payment or require the setting up of an account, which includes providing payment and address details. When you purchase any of our products or services, these organisations collect certain financial transaction information and in some cases Internet Provider addresses. We do not have any access to your card numbers or other financial information from these parties, except for that relating to the value of your order.
We do not store credit card details nor do we share customer details with any 3rd parties
As well as the delivery address we may also share your telephone number with the delivery service provider for improved customer service purposes.
We also collect certain non personal data to provide analysis on our site traffic, sales and other commercial opportunities that we feel helps bring a better level of service to our customers. This may be passed on to third parties for collation purposes or used internally to improve our level of customer service.
We will disclose any information that you provide if required to do so by law. We will also disclose any information in order to enforce our terms and conditions, which may include exchanging information with other companies and organisations for the purposes of fraud protection and detection.
When you use our website temporary cookies are stored help you to make purchases. A cookie is a small amount of data that our servers temporarily transfer to your computer that helps Polbooks - The Polish Bookshop remember what you have looked so we can deliver services and products specific to your interests. To place an order, temporary cookies must be activated. You can alter the settings on your computer to disable these cookies, or have them stored with your consent.
You can contact us at any time and request details of any of the information you have provided us with. You can delete your account at any time. We may require proof of identification before any such disclosure is made.
You can contact Polbooks - The Polish Bookshop Customer Services by email:
shop at polbooks.co.uk
or by calling 0141 2588 066
or in writing at:
POLBOOKS - The Polish Bookshop
1328 Duke Street